419 Units of Civic Type-Rs affected by Takata front airbag inflator recallsPOSTED BY Jason Tan ON 15 May 2017
Honda Malaysia is extending its product recall to 419 units of the Civic Type R sold by the company to replace the Takata front airbag inflators as part of its ongoing proactive measures. The recall involves the driver and passenger front airbag inflators of the Civic (FD2) Type R (2007, 2008 and 2010 models).
The company emphasises that all its current models are not affected and that it will continue to uphold transparency and stringent controls to ensure customer safety. Honda Malaysia assures customers that safety is the company’s priority and regrets the inconvenience caused.
Honda Malaysia reiterates the importance of replacing the defective Takata front airbag inflators urgently as they may deploy with excessive internal pressure when activated. The airbag inflator casing might rupture, which may result in injury or fatality to the driver and passenger.
All affected customers will be informed via a notification letter, which will include details of the recall. Replacement works will be carried out once the parts are ready and Honda Malaysia will bear the cost of parts and labour related to this recall.
Vehicle owners can check their vehicle recall status through any of these methods:
- Log on to www.honda.com.my or productrecall.honda.com.my
- Call Honda Toll Free number 1800 88 2020
- Visit the nearest Honda Authorised Service Centre
- Go to any of the selected PETRONAS Stations
- Go to a Mobile Hub at selected shopping malls
- Hub in PETRONAS Stations
Three more venues – the PETRONAS stations in Mentakab, Batu Caves and Kampar – have been added to the list of PETRONAS stations where Honda Malaysia has set up hubs to replace the affected Takata front airbag inflators. These new locations will provide further convenience as they are open daily, except for public holidays. The additional venues bring the total of PETRONAS stations with Takata front airbag inflator replacement hubs to seven.
- Mobile Hub in Shopping Malls
The operation of Mobile Hubs at shopping malls have been extended to new locations in May 2017. These Mobile Hubs that operate specifically on weekends help to provide more locations and convenience to replace the Takata front airbag inflators, particularly in the Central, East Coast and Northern regions.
- Door-to-Door Mobile Teams
The door-to-door mobile teams which comprise trained Honda Associates are also visiting customers to make arrangements for on-site replacement activities where necessary. These teams will be in Honda uniform and will carry an authorisation letter for customer’s convenience and to help customers in recognising the team. Customers may contact the Honda Toll Free number 1800 88 2020 for further confirmation when approached by these teams.